Customer support

Our travel advisors are here to help. Whether it's for diversion information, or to find out how much your bus ticket will cost.

Lost something on board one of our buses? We can try and help! Sometimes items will be handed in by fellow customers.

Find how we support our older passengers

Helping Hand is an award-winning scheme empowering the holder to discreetly and directly advise of any assistance they may require.

We take very seriously the need to make it easier for those of you with mobility, sight, or hearing difficulties to get around on our buses

Has one of our colleagues gone above and beyond for you? We would love to hear from you.

Voluntary group representing bus and rail users on the Isle of Wight.

Using public transport can be more challenging for disabled people, but small changes from other passengers could make a big difference

We welcome buggies on board...

Wheelchair users and some class 2 scooters are welcome on board...

Follow our simple guide to catching the bus. Travel made easier for those who may need a little extra help and support!